NinjaOne vs TeamViewer comparison

NinjaOne and TeamViewer are both solutions in the Remote Access category. NinjaOne is ranked #20 with an average rating of 7.7, while TeamViewer is ranked #3 with an average rating of 8.7. NinjaOne holds a 1.4% mindshare in VUS, compared to TeamViewer’s 11.0% mindshare. Additionally, 94% of NinjaOne users are willing to recommend the solution, compared to 91% of TeamViewer users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 7, 2024

TeamViewer and NinjaOne are leading tools for remote management and support. NinjaOne is preferred for its comprehensive feature set and user satisfaction, despite TeamViewer's competitive pricing.

Features: TeamViewer is known for its robust remote access and control capabilities. NinjaOne offers advanced endpoint management, monitoring features, and integration and automation features.

Room for Improvement: TeamViewer users report occasional connectivity issues and a steep learning curve. NinjaOne users desire more frequent updates and enhanced mobile app functionality.

Ease of Deployment and Customer Service: TeamViewer is noted for easy deployment across various platforms and quick initial setup. NinjaOne is highlighted for its seamless deployment and intuitive setup process. Customer service reviews lean positively for both but NinjaOne's support is often rated as more responsive and helpful.

Pricing and ROI: TeamViewer is cost-effective, especially for small to medium-sized setups. NinjaOne has higher upfront costs but users note better ROI due to its extensive feature set and efficiency gains. Users feel NinjaOne's pricing is justified by its comprehensive capabilities and long-term benefits.

To learn more, read our detailed NinjaOne vs. TeamViewer Report (Updated: July 2025).

Buyer's Guide

NinjaOne vs. TeamViewer

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of July 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.9%, down from 10.6% compared to the previous year. The mindshare of NinjaOne is 1.4%, up from 0.0% compared to the previous year. The mindshare of TeamViewer is 11.0%, down from 13.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

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Jörg Köhler

Owner at AvalisNT AG

Enhances remote access and integration with third-party tools

I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

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Heiko Humpert

Quality manager at Viega GmbH & Co. KG

Allows an ease of access to various systems and has a straightforward setup process

The product allows easy access to any system in case of any issues We cannot see the number of monitors working on the system simultaneously. It becomes complicated to switch from one monitor to another for different windows. The product's stability depends on the network's stability in our…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Microsoft Intune simplifies device management by replacing the traditional method of installing OS, joining a domain, and configuring everything manually."

"The feature I like the most is that we can perform remote tasks. If we want to retire or wipe out personal data or corporate data from a device, we can use Microsoft Intune remotely, and with the click of a button, data is removed automatically. Nothing needs to be done from the end-user side."

"One of our clients migrated the model workplace based on Intune, achieving a 78 percent cost reduction, which is quite a lot."

"The most useful features in Microsoft Intune are the policy enforcement and conditional access. These features make our operations easier from a company perspective."

"I like Intune's ability to manage roles, maintenance tasks, compliance settings, and patch development for all endpoints."

"Intune can wipe devices. For example, if a disgruntled employee wants to leak the data on their company phone, Intune can terminate their access and wipe the entire device with a click."

"We have one MDM that works with Windows, iOS, and Android."

"The management control feature is the most valuable."

More Microsoft Intune pros

"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."

"The tool's most valuable feature is third-party application updates."

"The installation is easy, it only took two minutes."

"It just works as advertised and serves the purpose for which we got it."

"The most important aspect of this tool is the security it provides our company."

"The most relevant feature is the monitoring, which provides built-in tools for sending commands."

"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."

"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."

More NinjaOne pros

"It is quite simple to set up."

"It is easy to use and has a pretty good UI."

"TeamViewer has been one of the easiest, right off the bat products, that we have employed at the college. We have had no issues. It's been one of the easiest solutions to pick up."

"The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping."

"The product allows easy access to any system in case of any issues."

"The most valuable feature of TeamViewer is its ease of use."

"The most valuable features of TeamViewer are the ease of connecting to remote computers. I do not need a lot of information about their computers to connect, a nontechnical person can give me the information needed for me to connect. Additionally, the solution does not gather other system information about the host or client's systems as other solutions might, such as AnyDesk."

"TeamViewer is useful for accessing data and systems remotely. Using this application, I can access other computers using an ID number that I provide to the users whose laptop I would like to access."

More TeamViewer pros

Cons

"Intune could add more Linux security features and more integration with on-prem devices. The application deployments can also be improved."

"We do not utilize Microsoft customer service and technical support since it is generally a waste of time."

"Microsoft Intune lacks live location tracking capabilities."

"Regarding mobile devices, Intune is good, but there are other services that I would say are ahead of Intune from an administration and reporting point of view."

"I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."

"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."

"Customer service is not really good. I would give it a six out of ten. The main issue is the time it takes to get someone involved who truly understands what the product does."

"China blocks Google and Google Play Store, which makes installation challenging. Microsoft Intune is a company software, which has to be installed to the app portal or Microsoft Software Center."

More Microsoft Intune cons

"The ticketing system in NinjaOne is not the best."

"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."

"NinjaOne's dashboard could be easier to use."

"NinjaOne's reporting module is cumbersome."

"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."

"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."

"The NinjaOne distribution server is highly dependent on an active directory."

"The network monitoring needs to be improved."

More NinjaOne cons

"Support for mobile devices from Linux has been missing since the Native client was rolled out. This was a nice option, especially when trying to walk somebody who was struggling to understand something on their phone."

"The installation and the update agent could improve."

"Sometimes, the app can be a little cumbersome when accessing certain aspects of the program."

"TeamViewer is publicly available and anyone can use it. This is the reason that many organizations do not permit the use of this solution. It is not considered to be secure enough."

"In the next release, I would prefer to have a voice integration and collaboration feature to support multiple teams simultaneously."

"I would like to see something like a TeamViewer mobile application for iOS or possibly Android. I think this would be fantastic given how technology is evolving today. It would be beneficial to use it with your smartphone."

"It's pretty limited on the options they have."

"On occasion, when remote connection process can't connect to a machine, the error messages aren't always helpful to tell you why you can't connect, as the message doesn't help troubleshoot whether it is too slow, too much interference, etc. I usually have to run to another computer and figure out what is going on, then restart it. The diagnostics could be improved."

More TeamViewer cons

Pricing and Cost Advice

"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."

"The cost is handled through our Office 365 license, so I have yet to be able to compare it directly with other tools in its class."

"It's bundled with Business Premium and an E3 license, which is beneficial. If you have to pay extra, it's pricey, but with the bundled package, it's acceptable. They recently increased the Business Premium pricing, which we don't appreciate. The price increase and yearly commitment are causing some problems for us."

"It's a bit expensive from a licensing perspective, especially as we look to have organizations with tenants across the globe."

"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."

"The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."

"With our standard E5 agreement with Microsoft, there have been no pricing concerns. Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs."

"I am satisfied with the pricing."

More Microsoft Intune pricing and cost advice

"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."

"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."

"We got a pretty good deal. It was fairly affordable."

"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."

"The product's pricing depends on the number of PCs or devices."

"Its pricing is great."

"NinjaRMM uses a subscription model."

"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."

More NinjaOne pricing and cost advice

"TeamViewer has multiple licensing options."

"TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host."

"We are using the standard free version of TeamViewer."

"TeamViewer is $600 or $700 per port per year..."

"We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use the solution at the same time (10 users)."

"We are using the free version of TeamViewer."

"We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license."

"We have a permanent license and the price is reasonable."

More TeamViewer pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

Manufacturing Company

Government

Computer Software Company

14%

Government

Retailer

Financial Services Firm

Computer Software Company

13%

Manufacturing Company

Financial Services Firm

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about NinjaOne?

NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.

See all answers

What is your experience regarding pricing and costs for NinjaOne?

The price or licensing of NinjaOne is a little bit high.

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What needs improvement with NinjaOne?

The network monitoring needs to be improved.

See all answers

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...

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What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

See all answers

What is your experience regarding pricing and costs for TeamViewer?

The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their u...

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Comparisons

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Compared 7% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

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N-able N-central vs NinjaOne

Compared 8% of the time

Atera vs NinjaOne

Compared 7% of the time

Datto Remote Monitoring and Management vs NinjaOne

Compared 7% of the time

Microsoft Configuration Manager vs NinjaOne

Compared 5% of the time

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TeamViewer Tensor vs TeamViewer

Compared 41% of the time

Microsoft Remote Desktop Services vs TeamViewer

Compared 9% of the time

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GoTo Resolve vs TeamViewer

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Product Reports

Buyer's Guide

Microsoft Intune

July 2025

Download Microsoft Intune product report

Buyer's Guide

NinjaOne

July 2025

Download NinjaOne product report

Buyer's Guide

TeamViewer

June 2025

Download TeamViewer product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. The company seamlessly integrates with a wide range of IT and security technologies. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. - Learn more here: https://www.ninjaone.com/

NinjaOne

TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.

TeamViewer Features

TeamViewer has many valuable key features. Some of the most useful ones include:

Remote control: TeamViewer enables users to control a remote computer as if they were physically sitting in front of it.

File transfers: Users can transfer files between computers in real-time.

Video conferencing: The solution supports high-quality video and audio conferencing for virtual meetings.

Cross-platform compatibility: TeamViewer works on a variety of operating systems including Windows, Mac, Linux, iOS, and Android.

Advanced security: The solution uses encrypted data channels to protect the privacy and security of user data.

Simple setup: TeamViewer does not require any complex setup, making it easy for users to start using the software immediately with little to no training needed.

Multi-language support: Because it supports multiple languages, the solution is easily accessible to a global user base.

Customizable: TeamViewer offers various customization options to meet specific user requirements.

TeamViewer Benefits

There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:

Increased productivity: By allowing users to work from anywhere and at any time, the solution enables remote work and collaboration, thereby increasing productivity levels.

Cost-effective: The TeamViewer solution is cost-effective and offers more remote support and access compared to other traditional methods.

User data protection: TeamViewer provides secure data transfer and encrypted communication channels to protect user data.

Improved customer service: The solution allows for fast and efficient remote support, improving customer satisfaction.

Easy accessibility: TeamViewer makes it easy for users to access their work or personal computers from anywhere, at any time.

Available to a wide range of users: Because it offers cross-platform compatibility and works on multiple operating systems, TeamViewer is accessible to a wide range of users.

User-friendly interface: TeamViewer’s user-friendly interface is easy to navigate, even for those with limited technical expertise.

Scalability: The TeamViewer solution can be used by both individuals and businesses of all sizes, making it a scalable solution for different needs.

Reviews from Real Users

TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.

Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”

“[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.

Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."

TeamViewer

Sample Customers

Mitchells and Buzzers, Callaway

Status Pros, Mitchell and Company

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

NinjaOne vs. TeamViewer

July 2025

Free Report: NinjaOne vs. TeamViewer

Find out what your peers are saying about NinjaOne vs. TeamViewer and other solutions. Updated: July 2025.

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